Custom Fields

From Net-Results Support

While many default, system-provided fields are available for storing details about your contacts, Custom Fields allow you to store additional information specific to your company and your needs. Details such as customer number, account number, their website, and even their comments can be stored in fields you create.

  • Net-Results allows an unlimited number of Custom Fields
  • Each field may store up to 1024 characters
  • Custom Fields support the following data types: Text, Number, Date, Date/Time

Adding a New Custom Field

Create a new Custom Field by clicking New Custom Field in the left column navigation. On the New Custom Field page, simply enter a name for your new field in the text box provided and click Save.

Note: Custom Field Names may only contain letters and numbers. No spaces or special characters are allowed.

Editing a Custom Field

Click the Edit link in the row of the custom field you wish to view. This will take you to the edit page where you will be able to rename the custom field as needed. Changing the name of the custom field will not erase the data you have already collected or affect any of your contact records other than to simply rename the field.

Deleting a Custom Field

To delete a custom field, click the Delete button. You will be prompted to confirm the delete; click 'Yes'. Please note that deleting a custom field will not only delete the name of the field but will delete all of the information collected under that field. All of your contacts' information about that field will be lost, along with any personalized fields you have on emails and any web form mappings currently using that field. Filters with that data may also be affected and you will not longer be able to search for that attribute. Please use extreme caution when deleting custom fields.

Using Custom Fields in Personalization

Custom fields can be inserted into an Email's Subject Line, From Label, and message body. For more information on this, see the Adding Personalization area of the Emails page.